Skip to content

Cart

Your cart is empty

Continue shopping

Frequently asked questions

We're here to help

Use the FAQ section to answer your customers' most frequent questions.

Products

Why use FACE by Dr. Craft products?

FACE by Dr. Craft is where science meets self‑expression. Every formula is created by a board‑certified plastic surgeon with the same precision and care used in the operating room—yet designed to feel effortless and indulgent in your daily routine.

Unlike one‑size‑fits‑all skincare, FACE products are crafted to:

  • Powered by clinically proven ingredients at medical‑grade strength.
  • Textures that feel silky and luxurious, with actives that truly perform.
  • Streamlined essentials that target real skin concerns without overwhelming steps.
  • Skincare should feel fun, not clinical—because glowing skin is part of your lifestyle, not just a regimen.

With FACE by Dr. Craft, you’re not just caring for your skin—you’re curating your best face, every day.

I have a question about a product?

You can contact us through our contact page. We will be happy to assist you.

Shipping & Orders

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are and the shipping service you select at checkout. Most orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

CONTACT

Still have a question?

Contact us by filling in our form.

Contact

shopid_55829921841